Technical problems

You can buy your ticket on-line through any kind of PC, laptop, tablet or smartphone (which is using Android or Apple IOS) using the relative browser. Pop-ups and cookies must be enabled.

Once the payment procedure is completed, please DO NOT CLOSE THE BROWSER, but wait for the confirmation page to open.

Should you experience any problems with your browser please contact us at: customercare@navlib.it

Yes, you can use the relative browser.

Please note that if you are using a network firewall or hardware (like a router), we recommend you to check with the network administrator if you can access websites with HTTPS protocol.

To open and view the e-ticket PDF, the PC must have Adobe Acrobat Reader 6 (or higher) installed. For tablets and smartphones it must have Adobe Acrobat Reader, or any other software that allows you to open PDF files.